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My Friend Alice will happily accept returns on all purchases returned within 14 days of purchase  for a swap, credit or full refund. 

Items must be unworn with tags still on the item.

We have provided a $7.95 flat rate return label in your parcel to make it easy to return your purchase.


Submit your return request here first:

... then follow the steps provided on the information sheet sent with your delivery to return the item/s.

Return any full priced item or sale item within 14 days for a swap, credit or full refund.

My Friend Alice
Cnr Woodriff Street & Master's Place
Shop 1, 396 High Street
Penrith, NSW, 2750.

1300 940 819

Business hours: Monday - Friday 9.30-4.30.

customercare@myfriendalice.com.au